ServiceNow Today — Issue Preview

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servicenow TODAY

WELCOME

This issue is about the people who make the platform work — not just the releases. We sat down with community MVP Andrew Robinson to talk about what keeps him building, and where he thinks the platform is headed next.

Inside: real agentic AI use cases, a Knowledge 26 preview, and the app builders turning ideas into something people actually want to use.

— The Editors

[Pull quote from Andrew’s interview goes here.]

— ANDREW ROBINSON, PLATFORM ENGINEER

FAST FACTS

[Years on the platform]

[Community talks delivered]

[Apps shipped to the Store]

CONTENTS — ISSUE 32

Community Spotlight: Andrew Robinson04

AI Agents in Action08

Beyond Automation12

Now at Work16

Knowledge 26 Preview20

App Innovation24

COMMUNITY SPOTLIGHT

MVP. Speaker. Mentor. Builder.

Andrew Robinson on giving back and leading forward.

[Feature copy — Andrew’s story in his own words: from first login to leading the community. Placeholder for the full interview text.]

PUBLISHED BY PULSAR CONSULTING